This article covers the following:
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How to change a plan
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How to cancel
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Refund
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I was charged more than once
1. How to change a plan:
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Navigate to your settings
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Click on the "Billing" section
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In the Monthly Limit box, click "Manage Plan"
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Click the blue-button "Update Plan"
2. How to cancel:
Navigate to your settings
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Navigate to your settings
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Click on the "Billing" section
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Click the red "Cancel Account" button
3. Refund Policy:
We no longer offer a refund; however, if you cancel your subscription within the first 30 days of signing up, we offer a risk-free, money-back guarantee. Please follow the steps outlined above. Specify in the cancelation form that you would like a refund. Please note: This must be within 30 days of joining Housefolios. This generally takes 5-10 days to show up in your account.
4. I was charged more than once:
Please contact our support team by clicking on the "Support" button on the bottom right-hand side of the screen.
