This article covers the following:
- How to change a plan
- How to cancel
- I was charged more than once
1. How to change a plan:
- Navigate to your settings
- Click on "Billing" section
- Click the blue button that says "Change Plan"
2. How to cancel:
Click the button below to cancel
3. Refund Policy:
Each time a property is analyzed in our system, we have to pay money for the data that is gathered for that property. We do this because we want the best, most up-to-date data that we can find, but that is expensive.
If you have not analyzed any properties, you can get a full refund. If you have analyzed properties (and we have paid for the data gathered), we are unable to refund you.
4. I was charged more than once:
Please contact our support team by clicking on the "Support" section on the left nav menu.